Good Governance in Health and Social Care: A Strategic Approach to Organisational Structure in England
In the dynamic landscape of the UK Health and Social Care sector, good governance stands as a pivotal element ensuring quality, safety, and excellence. This article delves into the intricacies of Good Governance within the Organisational Structure, aligning with the stipulations of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. It is crucial for care providers to tailor their policies to fit specific needs, a principle upheld by Croner-i templates.
Purpose of Good Governance Policy
Good Governance is not merely a regulatory requirement; it’s the backbone of efficient health and social care delivery. This policy, entrenched in our organisational fabric, showcases how our care service aligns with Regulation 17’s mandates. These mandates include assessing and enhancing service quality, mitigating risks, maintaining comprehensive records, and actively seeking feedback for continual improvement.
The Regulatory Framework
Regulation 17 not only necessitates effective management but also emphasises the need for care providers to respond promptly to requests from the Care Quality Commission (CQC). Additionally, our practices are tuned to resonate with the CQC’s Quality Statements under ‘Well-led’, encompassing shared direction, inclusive leadership, and environmental sustainability, among others.
Service Description and Legal Entity
Our care service, registered with the CQC, delivers a spectrum of regulated activities including personal care, treatment for various conditions, and accommodation for those requiring nursing. We function as an individual, partnership, or organisation, led by designated Nominated Individuals and Registered Managers.
Organisational Structure and Management
Our organisational chart illustrates a clear hierarchy, from the Nominated Individual to the frontline staff, each with defined roles and responsibilities. This structure ensures effective governance, encompassing areas like staff management, quality assurance, infection control, and more.
How We Uphold “Good Governance”
Our suite of policies, adaptable to local requirements, demonstrates compliance with Regulation 17. These policies cover various aspects such as promoting a person-centred culture, overseeing governance arrangements, managing risks, and maintaining meticulous records.
Continuous Monitoring and Improvement
Regular audits and checks are integral to our governance model. These include evaluating care practices, medicine administration, equipment use, and compliance with health and safety standards. Our schedule includes weekly checks and comprehensive audits every 1-3 months, ensuring all facets of care delivery meet the highest standards.
Engagement and Feedback
Responding to the CQC’s requests and engaging with stakeholders is a key aspect of our governance. We utilise feedback forms, questionnaires, and stakeholder engagement tools to gather insights, ensuring our services are continually refined and responsive to the needs of those we serve.
Conclusion
Good Governance in health and social care is not just about compliance; it’s about creating a culture of excellence and continuous improvement. Our Organisational Structure Policy, aligned with Regulation 17, reflects our commitment to delivering high-quality, safe, and person-centred care. By integrating robust governance practices, we not only adhere to regulatory standards but also drive innovation and excellence in the UK Health and Social Care Market.
